How do I check guests in at my event?
Event guests who have been assigned tickets can be checked in via the campaign dashboard or via a Volunteer Account. Volunteer Accounts are typically used by event staff, on mobile devices such as tablets. Guests can be checked in manually or via QR code scanning.
Check out this tutorial video or follow the steps below.
Guest Check in via Volunteer Account
1) Login in to a Volunteer Account and navigate to Event Check in on the left hand menu.
2) Search the guest name and click check in. Guests who have had tickets assigned, but have not accepted or declined the invite, can be checked in.
Use the three dots to show other actions available including ticket transfer, invite resend. You can also view the purchased event ticket item.
Guest Check in via the Campaign Dashboard
Login to the campaign dashboard with your admin login and go to Event Tickets in the left menu. Here you can also search by guest name, purchaser name or ticket number and check guests in.
Guest Check in via QR Code
1) Navigate to Event Check in when logged into a Volunteer account and click the QR code scanner button.
2) Click to start scanning. The QR code is located on the ticket which was sent as an attachment to an email after the invited guest accepted their invite.
Track the status of guests in Volunteer Accounts and the Campaign Dashboard.
