How do I delete a bid, donation or purchase?

Deleting Bids

Go to the Bids and Buys section, search the item or participant's name and delete the bid.

The underbidder, if there is one, will be listed as the highest bidder. Note that they will not be alerted by GalaBid that the are again the highest bidder. Communicate directly with them by searching their name in Participants and click on the speech bubble icon on the far right of the list.

If they are subsequently outbid they will receive an outbid notification.

Deleting Donations and Buy Now Purchases

If Pay now is switched on for your donation item or your Buy Now item, deleting the donation or the purchase will delete the transaction and refund the participant.

Go to the Bids and Buys section, search the item or participant's name and click Refund.  

Deleting Raffle Ticket Purchases

Go to the Bids and Buys section, search the item or participant's name and click Refund.