How do I sell an auction item below reserve after the auction has closed?
If your auction has closed and you have an item with bid(s) where the reserve price has not been met you can edit the reserve price so it equals the highest bid placed on the item.
Also, see below for how to enter a new bid on an item after the auction has closed.
Editing the Reserve Price
1) Go to your items tab and edit the item with the reserve price that is not met.
2) Scroll down to the bottom of the page, beneath the item description click 'Show Advanced options'
3) Locate the 'Enable Reserve Price' section of the edit page and disable the reserve price.
4) Once disabled click 'Save' at the bottom of the page and then the item will automatically appear on the highest bidder's invoice and you can then go to the 'Checkout Console' and send that participant a 'Payment Reminder' to pay for the item.
Entering a Bid after the auction has closed
1) Edit or disable the reserve price if required. Next, click the 3 dots to the right of the item and select 'New Bid'.
6) Search for the participant you would like to place the bid for and enter the bid amount. The participant must be registered on the campaign before the bid is placed. Registration can take place when the auction is closed.
7) Click 'Place Bid' this will then update their account to include this item on their invoice. Checking the Send Invoice Notification box will send the participant an email or text message letting them know they are now the highest bidder.
